1. Information We Collect

We may collect personal information that you provide directly, such as your full name, address, email address, phone number, passport details, and payment information. Additionally, we may collect health or dietary information necessary for customizing your safari experience. When you visit our website, we may also collect information automatically, such as your IP address, browser type, operating system, and usage data like pages visited and time spent on the site.

2. How We Use Your Information

The information we collect is used to process your bookings, confirm payments, and provide customized safari experiences. It allows us to communicate updates or changes to your itinerary, comply with legal requirements, and improve our services and website functionality. Your information is only used for these purposes and will not be used in ways unrelated to your experience with Lemali Safaris.

3. Sharing Your Information

Lemali Safaris respects your privacy and does not sell your personal information. However, we may share your data with trusted third parties, such as accommodation providers, transport companies, and other service providers directly involved in your safari. In cases where it is required by law or necessary to protect our rights, we may disclose your data to comply with legal obligations. We also share payment information with financial institutions for processing transactions. All third parties we work with are bound by strict confidentiality and data protection standards.

4. Data Security

We are committed to safeguarding your personal information by implementing secure servers, encrypted connections, and restricted access to sensitive data. We regularly review and update our security measures to ensure your information is protected. However, please note that no method of electronic storage or transmission is completely secure, and while we strive to protect your data, we cannot guarantee absolute security.

5. Cookies and Tracking

Our website uses cookies to improve your browsing experience and collect website usage data. Cookies help us remember your preferences for future visits and analyze traffic to enhance functionality. You can manage your cookie preferences through your browser settings. However, disabling cookies may limit some features of our website.

6. Your Rights

You have the right to access, update, correct, or delete the personal information we hold about you. You may also object to certain data processing activities, such as marketing communications. To exercise these rights, please contact us at [insert contact email]. We will comply with your requests to the extent permitted by law and contractual obligations.

7. Retention of Data

We retain your personal information only as long as it is necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal requirements. When your information is no longer needed, we will securely delete or anonymize it to protect your privacy.

8. Third-Party Links

Our website may include links to third-party websites or services. Lemali Safaris is not responsible for the privacy practices of these external sites, and we encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Lemali Safaris does not knowingly collect personal information from individuals under the age of 18 without parental consent. If you believe that a minor has provided us with personal data, please contact us immediately, and we will delete the information promptly.

10. Policy Updates

Lemali Safaris reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any updates will be posted on our website, and the “last updated” date at the top of this policy will be revised.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us via email at info@lemalisafaris.com, phone at +255 762 982 004, or visit us at our office at Arusha, Tanzania. We are committed to addressing your concerns and ensuring your privacy.

By using Lemali Safaris’ services or website, you consent to the terms of this Privacy Policy. Thank you for trusting us with your information.=